CONTRACT
No contract will exist between you and UC Silver & Gold for the sale of any product unless and until Uc Silver & Gold has accepted your order with a confirmation email and a full payment is taken from your credit/ debit card or via Paypal.
UC Silver & Gold reserves the right not to accept your order in the event that we are unable to obtain authorisation for payment, if shipping restrictions apply to a particular item, if the item ordered does not meet our quality control standards and is withdrawn, out of stock or if there is an error in pricing or content. We may also refuse to process and therefore accept a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable for any indirect or consequential loss, damage or expenses arising from not accepting your order and we shall have no liability to you, by way of compensation.
PAYMENT
By purchasing on UC Silver & Gold site you confirm that the Paypal account or credit/debit card that is being used is yours or that you have been specifically authorised by the owner of the Paypal account or credit/debit card to use it. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment we will not be liable for any delay or non-delivery. Payment can be made by Paypal or via your credit/debit card linked to your Paypal account. Also by any other methods that may be advertised on our website site.
All credit/debit card transactions on this site are processed using Pay Pal, which is a secure online payment gateway which encrypts your card details in a secure host environment.
The prices payable for ordered goods are as set out in our website in USD (US DOLLAR). All prices are inclusive of the Indoneisan VAT. Delivery charges will be clearly displayed when selected and included in the total cost.
ORDER CANCELLATION
Unless you cancel your order within 5 working days after full payment has been made, acceptance of your order and completion of the contract between you and UC Silver & Gold will be completed when the goods have been dispatched.
To cancel your contract you must notify us of your decision by email here using the subject heading ‘Cancellation’ and supplying your order number and address. Any returns after the 5 day period stated above will be at the discretion of UC Silver & Gold
DEFECTIVE AND DAMAGED ITEMS
All parcels must immediately be opened in the presence of the Courier upon receipt of the goods, to verify that the Goods are contained in the parcel are untampered with and undamaged. You acknowledge that if you fail to do this and subsequently find the Goods are not contained therein, or have been damaged during delivery, we may not be able to claim against the Courier or against our insurers. Accordingly, if you do fail to do this, you agree that you will be solely liable for any such loss or damage and shall waive, release and indemnify us from and against any claims relating thereto, to the fullest extent permitted by applicable law.
If you should receive an item that is defective, damaged or not what you ordered, please contact us here within 5 working days. We will help you resolve any issues as quickly as possible by replacing the item, once the faulty item has been returned to us by post. We will confirm the return address in writing, once you have contacted us about the fault.
RETURN AND EXCHANGE
Every piece of UC Silver & Gold Jewelry has escaped our quality control, therefore we cannot offer refunds on a piece unless found defective. In certain circumstances we may be able to offer exchanges for other jewelry.
CONTACT INFORMATION
If you have any questions about these Terms & Conditions, please contact us at gallery@uc-silver.com